This policy explains how Vespera Capital Limited, trading as Vespera Digital, handles personal data in connection with Paid Sooner. It covers the businesses that use Paid Sooner and the people who act for them, the customers of those businesses whose invoices it follows, and the people who ask us about it.
Two roles
For your account, your sign in and our commercial relationship with you, Vespera Capital Limited, trading as Vespera Digital, is responsible for the data.
For the invoice and customer records Paid Sooner reads from your accounting platform, your business decides what is connected and why. We process those records on your behalf and only to send the reminders and reports you have set up.
What we collect
- Your email address, to tell you when founding access opens and to run your account.
- Your pricing choice, if you ask for a founding place, to plan founding places.
- Once you connect an accounting platform: invoice, customer contact and payment records, to know what is overdue and to send reminders on your behalf.
- Replies your customers send to reminders, so the sequence can pause.
- Billing records from Paddle: your Paddle customer reference, the email address Paddle holds for you, your subscription status and any refunds, to show your plan, manage access and handle billing questions.
- Anything you send us when you ask for support.
How we use it
To provide Paid Sooner, to keep accounts secure, to support you and to meet legal obligations. We do not sell personal data, we do not use it for advertising, and we do not use your records or your customers’ records to train artificial intelligence models.
Who else processes data
- Supabase: database, storage and sign in.
- Sentry: error monitoring.
- PostHog: product analytics, without cookies.
- Paddle: payments, tax and invoicing, as merchant of record.
Each processes data under a contract that requires it to protect the data and use it only to provide its service to us. If we add an email delivery provider to send reminders, we will name it here before any reminder is sent. Where data is processed outside the country in which it was collected, we rely on contractual safeguards and the protections the law requires.
How long we keep it
Requests for a founding place are kept until founding access has opened and for 12 months after, then deleted. Account data is deleted within 30 days of a deletion request. Billing records are kept while your account is open and afterwards, by Paddle and by us, for as long as tax and accounting law requires.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct it, object to its use or ask us to delete it, subject to the limits the law allows. If you are a customer of a business that uses Paid Sooner, we will pass your request to that business and help it respond. You may complain to the data protection authority in your country, such as the Information Commissioner’s Office in the United Kingdom or the Office of the Data Protection Commissioner in Kenya.
Children
Paid Sooner is a service for businesses and is not directed at children.
Contact
Privacy questions and requests reach us at support@vespera-org.com.