This page explains how to close a Docs In account and what happens to the data.
How to delete your account
- Download any documents your practice needs to keep.
- Cancel your subscription from your account, so no further payment is taken.
- Delete your account from your account settings, or write to support@vespera-org.com from the email address on your account with the subject Account deletion request.
What happens next
Your account, your staff accounts, your client lists and every uploaded document are deleted within 30 days of your request. Deletion is permanent, so download what you need first.
What we keep
Invoices and the payment records the law requires Paddle and us to keep for tax and accounting, and the correspondence needed to show that the deletion was requested and carried out.